Are you seeking a career in IT Service Operations? Have you completed ITIL-Foundation and planning to upgrade to intermediate and advanced levels?

Then ITIL Intermediate Service Transition is your next step. ITIL Intermediate Service Transition course will impart strong foundational knowledge required to pass the ITIL Service Transition certification exam by Axelos. This certificate carries 3 credits out of 17 to be achieved for the ITIL Intermediate certification.
You will learn processes, practice elements and management techniques that help you build, test and implement IT products and services. Application of ITIL-ST at different stages of Lifecycle Management underpins strategic and operational decisions.
ITIL-ST helps you organize your initial operation for new and revised resources created during the Strategic and Design stages of Lifecycle. While guiding you on techniques for organizing and managing the transition, this certification also covers management of technical considerations, challenges, and risks.
The techniques of ITIL-ST can help organizations and individuals understand and manage changes to IT services in line with users’ expectations and business strategy.  It plays a key role in flexibly managing changes and delivering improvement to services provided by organizations or programmes of work.

Modules:

There are 5 Sub modules in

  • Service Transition
  • Service Operation
  • Service Strategy
  • Service Design
  • Continual Service Improvement

Course Outline

  • The purpose and objectives of service transition
  • The scope of service transition and the processes within service transition
  • Value to business
  • The context of service transition in the ITIL service lifecycle
  • The key policies and best practice principles that aid effective service transition
  • Optimizing service transition performance and typical metrics that can be used
  • Service Transition inputs and outputs by lifecycle stage

Skills

This certification helps professionals in successfully managing the performance of their services and products. It also helps in increasing the quality of managing IT Services.

Alignment

The course is accredited to PEOPLECERT and is in alignment with its curriculum for the certification exam.

Outcome

The training classes help you gain knowledge and understand the techniques to clear the ITIL-ST Exam.

Course Curriculum

No curriculum found !

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  • $499
  • 10 Days
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